Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via different companies, it’s depends your country. We will provide you with a link to track your package online as soon as we can after the receipt.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. All the shipping is “doors to doors”, the countries who can avoid tax pay the wine without french added value tax. (Not for Canada and Australia, because to evitate them to pay the fronter tax, they must pay tax) We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects, here wine. The limit is fixed to 120 bottles by payement. You will see the price of your shipping by clikking your cart.
Boxes are amply sized and your items are well-protected. We ship in United States, Canada, France, European Union, Sweden, Norwin, Australia, Japan, Hong-Kong. For european shipping it takes generally two weeks and for international it is something like one month.